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Ensure business agility through 'Staff Augmentation'
June 1, 2023 by MB Somanna
More often than not, businesses face the ongoing challenge of adapting to changing market conditions and growth while maintaining operational efficiency. To be successful in these conditions, organizations are increasingly turning to staff augmentation as a flexible and cost-effective solution instead of recruitment.
Typical scenario:
ABC Global, an Insurance service provider has a 10 member inhouse team to maintain its online ecommerce platform. Over the years, their growth has led to integrating their platform to several 3rd party API and software technologies. Inadvertently this has also introduced inefficiencies into the system and is affecting some of their core processes, with unnecessary dependencies resulting in multiple delays.
The Top Management decided to hire Integration experts to automate some of the processes and the search began, however after 3 months they realise that the delay in recruitment due to non-availability of suitable candidates has damaged the organization significantly resulting in business loss and loss of trust from the customers. Now this situation could have been easily avoided if ABC Global had a strategic partnership with an organisation that offers a variety of software services which could have enabled them to augment their workforce as and when required resulting in multiple benefits.
typicalScenario
This is a simple example of an organisation in a situation requiring staff augmentation. There are many different reasons and situations for which staff augmentation is the solution.
So, what is Staff Augmentation?
It is a very strategic practice of supplementing and complementing an organization's existing staff with external professionals from partner organizations on a short-term or long-term basis.
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Engaging with the right partner for staff augmentation can guarantee the following benefits:
Flexibility & Scalability
Most importantly it is the ability to quickly scale the workforce up or down as per business needs. Whether it's an unexpected project surge, seasonal demand, or the need for specialized skills, staff augmentation allows organizations to augment their team with qualified professionals on short notice. This flexibility helps businesses manage their resources efficiently and respond promptly to changing market conditions.
Access to Expertise
Through a partner, Organizations can have easy access to a vast talent pool with diverse skill sets. Whether you require expertise in software development, data analysis, design, testing, automation or any other niche area, you can quickly onboard professionals who possess the specific skills and experience your project demands. This access to specialized talent can significantly enhance the quality of work and drive innovation within your organization.
Cost Efficiency
Hiring, on-boarding and training full-time employees can be a costly and time-consuming process. Augmented staff members from partner organizations are typically experienced professionals who require minimal supervision, enabling organizations to allocate their resources more effectively. Services offered from countries such as India is proven to be very cost effective where they have the advantage of availability of enormous talent pool.
Accelerated Time-to-Market
Staff augmentation allows businesses to shorten their time-to-market by quickly assembling the required team of experts. Instead of spending weeks or months on recruitment and onboarding, organizations can onboard external resources to expedite project delivery. This agility enables companies to seize market opportunities swiftly and gain a competitive edge.
Focus on Core Competencies
Outsourcing specific tasks or projects to augmented staff helps organizations free up their internal teams to focus on core competencies and strategic initiatives. This ensures that the existing workforce can concentrate on high-value activities that drive growth and innovation, while non-core functions are handled by specialized external resources.
Collaboration
Augmented staff members bring fresh perspectives, industry best practices, and diverse experiences to the organization. Their collaboration with existing teams fosters knowledge transfer, encourages cross-pollination of ideas, and promotes a culture of innovation within the company. This exchange of knowledge and skills can lead to improved internal processes, enhanced problem-solving capabilities, and increased employee morale.
How to find your Staff augmentation partner and build a successful partnership?
Be strategic
It is important to clearly define your outsourcing requirements, articulate the project goals, milestones, deliverables and be in a position to share these details while engaging with a potential partner. Ensure necessary agreements are in place if any confidential information needs to be shared.
ShapeEngage with Partners
Have multiple calls and meetings to understand your potential partner’s capabilities and track record. It is important to get the confidence and assurance of what can be expected from your outsourcing partner to meet the set objectives. A little research and seeking any references can also help.
Communication
It is very important to establish effective communication channels and collaborative processes between your internal team and augmented staff. Encourage knowledge sharing, provide necessary documentation and resources, and foster a cohesive work environment to maximize productivity and achieve project success.
Feedback
Regularly evaluate the performance of augmented staff members and provide constructive feedback. This allows you to maintain quality standards and ensure alignment with project objectives. Good outsourcing partners require least amount of monitoring.

When implemented effectively, staff augmentation can transform the way businesses operate, providing a competitive edge in a dynamic marketplace.

With NEXTRIVE, Embrace the power of staff augmentation, and unlock the potential to take your business to new heights.